RELX Group Fulfillment Associate in Petaling, Malaysia

Fulfillment Associate


Location: Petaling, Malaysia

Key Responsibilities

  • Perform order fulfillment related tasks including accurately entering and processing of orders within the required time frames for LexisNexis products for North Asia.

  • Assist with order review, account creation, order processing and account maintenance in accordance with established business policies

  • Regularly communicate with internal customers (i.e. Sales, Credit Collection, Customer Service, AR) to ensure that customers’ and business expectations are met

  • Review processes and drive process improvement initiatives to reduce turnaround times

Key Requirements

  • Bachelors degree in Logistics, Engineering or any other related field

  • A minimum of 3 years’ order fulfillment experience ideally in a multinational environment setting

  • Prior experience working in a matrix environment and exposure working with internal stakeholders in Sales & Finance

  • Excellent communication skills and keen to enhance existing business processes

  • Proficiency in both written and spoken business Japanese will be an added advantage for the role.