RELX Group Fulfillment Associate in Petaling, Malaysia
Location: Petaling, Malaysia
Perform order fulfillment related tasks including accurately entering and processing of orders within the required time frames for LexisNexis products for North Asia.
Assist with order review, account creation, order processing and account maintenance in accordance with established business policies
Regularly communicate with internal customers (i.e. Sales, Credit Collection, Customer Service, AR) to ensure that customers’ and business expectations are met
Review processes and drive process improvement initiatives to reduce turnaround times
Bachelors degree in Logistics, Engineering or any other related field
A minimum of 3 years’ order fulfillment experience ideally in a multinational environment setting
Prior experience working in a matrix environment and exposure working with internal stakeholders in Sales & Finance
Excellent communication skills and keen to enhance existing business processes
Proficiency in both written and spoken business Japanese will be an added advantage for the role.