RELX Group Processing Specialist, Mailroom in King of Prussia, Pennsylvania
Processing Specialist, Mailroom
Location: King of Prussia, Pennsylvania, United States
Mon-Fri, 8:00am to 4:30pm., standard 40 hour work week.
Process returned responses from police agencies.
Open and separate the contents of approximately 200 envelopes per hour, subdivide negative responses into appropriate areas, accurately tally for quality control, and escalate miscellaneous notes, invoices, etc.
Client Mail, Pulls and Faxes.
Identify poor image quality reports, retrieve responses from an archive of around 150,000 hard copies
Utilize two high-speed scanners simultaneously. Create scan log and archive “batches” appropriately.
Maintain/Purge archived reports
Posting, Folding and Inserting Mail
Utilize a folding machine that folds single sheets and folds multiple pre-programmed sequences.
Run an “inserter” to rapidly place the folded requests and return envelopes through a posting machine
Accurately post hundreds of envelopes every day and accurately tally expenditures
Sort the daily production print operation, focusing on sort codes, police agency requirements and informational sheets in order to meet the courier deadline
Qualifications and Skills
High School Diploma or Equivalent required. Some college preferred
Customer Service, General Office required. Call Center, Data Entry preferred
Previous experience meeting hourly production goals/metrics
PC, Fax, Phone required. Typing 45 wpm or more preferred
Excellent verbal and grammar skills required
Team atmosphere with emphasis on accomplishments for both the company and the individual
Possess a sense of urgency while being able to focus and pay attention to detail
Ability to multi-task
Ability to prioritize
Ability to adapt to constant changing processes and tasks
Enjoys a fast-paced work environment
Excellent verbal and written skills
Positive history of attendance and punctuality
Some lifting (break down of pallets), must be able to sit/ stand for long periods of time, must have decent reading comprehension, and good memory
Individual must be able to handle a level of stress in a fast paced production environment
Individual must be able to monitor personal and office equipment, and handle minor service such as replacing toner cartridges, fax paper, printer/copier paper
Must be detailed oriented and self-motivated
Must keep focused on work and perform repetitious functions effectively
Requires good analytical skills
Must be able to accept and adapt to changing operating specifications and procedures
Must be willing to modify daily functions and workflow as required to meet business needs
Must have good interpersonal skills
At LexisNexis Risk Solutions, we believe in the power of data and advanced analytics for better risk management. With over 40 years of expertise, we are the trusted data analytics provider for organizations seeking actionable insights to manage risks and improve results while upholding the highest standards for security and privacy. Headquartered in metro Atlanta, LexisNexis Risk Solutions serves customers in more than 100 countries and is part of RELX Group plc, a world-leading provider of information and analytics for professional and business customers across industries. For more information, please visit www.lexisnexisrisk.com. LexisNexis Risk Solutions is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. If a qualified individual with a disability or disabled veteran needs a reasonable accommodation to use or access our online system, that individual should please contact 1.877.734.1938 or firstname.lastname@example.org.