RELX Group Product Manager II, Multifactor Authentication in Alpharetta, Georgia

Product Manager II, Multifactor Authentication

Category:

Location: Alpharetta, Georgia, United States

Assessing small business risk is one of the fastest growing and most complicated segments in the LexisNexis Risk Solutions product management team. In addition to business risk assessment, we're also targeting adjacent markets, like commercial marketing, by leveraging our vast data and technical assets. We're looking for Product Managers to apply our big data and analytics capabilities to solving real world customer issues. The Product Manager II will own and drive products, features, and internal company initiatives to continue growing, strengthening, and enhancing the LexisNexis portfolio of industry leading business risk and marketing solutions. You’ll lead product execution, develop product requirements, manage backlogs, and work closely within cross-functional teams developing and maintaining product ideas that solve customer problems.

Customer Focus

• Interacts with customers, and generates customer requirements.

• Anticipates customer needs and prioritizes those for the organization.

• Understands how his/her role impacts customer satisfaction.

• Predicts short-term market changes and implications on the product.

• Continuously aims to meet customer expectations without compromising the commercial viability of the product.

Data-Driven Decision-Making & Analysis

• Actively gathers data from multiple sources (customer, market analysis, sales and revenue, etc.) to drive solutions to business problems and issues of consequence to the company.

• Demonstrates the ability to make trade off decisions between potential product capabilities.

• Evaluates product hypotheses in a quantitative manner.

• Effectively manages day-to-day issues and problems without intervention.

• Generates new ideas by analyzing product data for insights.

Go to Market & Product Marketing Lifecycle

• Supports the go to market strategy with good communication of customer requirements and timelines to stakeholders.

• Assists on launch plans through coordinated development with external customer facing teams such as marketing and sales.

• Answers sales and customer questions regarding feature function, pricing, packaging, value proposition and competition.

• Offers Train-the-Trainer sessions in support of operations for market rollout.

Product Delivery & Development Lifecycle

• Solves customer issues with product features that achieve business goals and metrics.

• Has a deep understanding of his/her feature area and develops prototypes.

• Participates in product discovery, according to defined process, for new product development.

• Manages portions of the product lifecycle.

• Is familiar with SDLCs as identified by management e.g. agile processes.

Strategy & Commercial Acumen

• Determines strategic product vision and priorities for a feature area, and shapes/champions future product direction.

• Creates product development plans including opportunity assessment and business case.

Technical Skills

• Considers high-level technical approaches to use when prioritizing functionality.

• Is proficient in various technologies to assist day-to-day tasks (Excel, online research, BI applications, LNRS reporting systems, etc.).

• Has a firm grasp of data and technical architecture principles and best practices.

Competencies:

Personal Capability

Practices Self-Development

• Continually develops depth and breadth in key competencies.

• Takes concrete actions relating to feedback to improve performance.

• Understands own strengths and weaknesses and looks for opportunities to build on both.

Solves Problems and Analyzes Issues

• Is able to ask effective questions and collect facts from multiple sources in order to solve problems.

• Is able to effectively identify and analyze problems and propose solutions.

• Effectively manages day-to-day issues and problems without intervention.

Innovates

• “Brainstorms“ with others to look for different approaches to current process and tasks.

• Looks for opportunities to develop new ideas or thinking within own role.

• Experiments with new ideas as part of role.

Interpersonal Skills

Communicates Powerfully and Prolifically

• Demonstrates effective conversational skills, including active listening and questioning.

• Shares information relevant to own role.

• Participates in team presentations.

Collaboration and Teamwork

• Encourages co-operation among all members of the team.

• Seeks team members’ input and expertise; facilitates open and interactive discussion of matters affecting the team.

• Identifies and removes barriers to team performance.

• Identifies ways for further collaboration across teams.

Builds Relationships

• Establishes rapport with others on the team and across teams.

• Works effectively with others to get work done.

• Handles difficult situations, minimizing conflict.

• Brings enthusiasm to the team.

• Observes behaviors and models self after the others.

• Leads by example by performing at high levels.

Develops Others

• Shares own specialist skills and knowledge with other members of the team.

• Acts as a buddy to new individuals on a team.

• Looks for opportunities to provide feedback to others.

Focus On Results

• Works hard to achieve objectives.

• Stays focused on key commitments.

• Works with others to achieve joint goals.

Experience and Education

Suggested Minimum Years of PM Experience: 4-6 years

Critical Experiences:

• Recognized as full owner of a product or multiple features.

• Identified, led and released changes or enhancements that improved customer in satisfaction and/or commercial impact.

• Demonstration of thorough product development knowledge, including the ability to develop related content and product plans.

• Successful participation in customer engagements.

Education to Qualify: Bachelors or Masters degree in a technical subject (Computer Science or Engineering discipline) is preferred, but not essential.