RELX Group Product Manager, Connected Claims in Alpharetta, Georgia

Product Manager, Connected Claims


Location: Alpharetta, Georgia, United States

The Product Manager will join LexisNexis Risk Solutions US Connected Car Team. This new organization is responsible for the delivery of Telematics and Usage Based Insurance products to the Insurance Industry, based on newly available data from Connected Vehicles.

This position is responsible for managing a substantial portion of the US Insurance Connected Claims product, and driving the definition and execution of product plans from vision, requirements, and initial design through market launch and rollout. The position cultivates new product ideas through market research and analysis, and evaluates the market potential of these ideas. The position defines product requirements, works with the development team on product creation, and continuously confirms that the planned end result will meet specified requirements. As a product owner, the position must also be a representative expert for the rest of the organization on the product, and must ensure that all departments are prepared for successful product delivery and go-to-market readiness.

Primary Accountabilities:

  • Gather and develop market research including market size and landscape, identification of competitors and their offerings, and validate product/market requirements through market and customer research, competitive and product research.

  • Work with other members of the US Connected Car Product Team to create and implement product vision, direction, and business plans, including product plans, product migration and evolution, and product life cycle and retirement.

  • Develop conceptual and evolutionary product plans that meet measurable benchmarks of customer satisfaction. This includes developing business cases, identifying and assessing business opportunities and evaluating strategic fit conditioned by technical feasibility.

  • Develop functional specifications for assigned product features to include effective product and user interface design, rapid prototyping, product validation testing, and usability testing, while ensuring that the product strategy is adhered to throughout the product life cycle.

  • Develop and deliver materials to the appropriate marketing and sales organizations which convey the purpose and details of the product, definition of its user, benefits to the customer, customization capabilities, and competitive comparison.

  • Manage the ongoing life cycle responsibilities for businesses products.

  • Determine appearance and function of new products.

  • Evaluate new functionality that should be applied to existing products.

  • Monitor the release process and placement of new products or enhancements in a release.


  • BA/BS, MBA or equivalent preferred.

  • 3-5 years of auto insurance claims experience, preferably with a direct understanding of the claim servicing lifecycle and associated cost management.

  • Insurance Telematics and/or P&C Insurance experience preferred.

  • Corporate Strategy, Growth Strategy or New Product Development experience is a plus

  • Strong oral and written communications skills.

  • Solid understanding of financial responsibilities.

At LexisNexis Risk Solutions, we believe in the power of data and advanced analytics for better risk management. With over 40 years of expertise, we are the trusted data analytics provider for organizations seeking actionable insights to manage risks and improve results while upholding the highest standards for security and privacy. Headquartered in metro Atlanta, LexisNexis Risk Solutions serves customers in more than 100 countries and is part of RELX Group plc, a world-leading provider of information and analytics for professional and business customers across industries. For more information, please visit LexisNexis Risk Solutions is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. If a qualified individual with a disability or disabled veteran needs a reasonable accommodation to use or access our online system, that individual should please contact 1.877.734.1938 or