RELX Group Business Program Manager in Alpharetta, Georgia

Business Program Manager

Category:

Location: Alpharetta, Georgia, United States

Senior level position in the RISK Solutions Program Management organization. Responsible for the leadership of projects or programs that have a high degree of complexity and that may be comprised of multiple projects, led by individual project managers across functional areas. Has primary responsibility for delivery of assigned programs and projects within acceptable timeframes and adherence to high quality standards. Drives program or projects to completion and is critical to creating an environment of rapid decision making in areas such as risk/revenue/impact. May negotiate project critical issues and decisions from the end customer. May be point of contact for the market vertical and manages expectations via the Product Roadmap. Must ensure best practices and resources are leveraged across the business and/or assigned critical customers; modified to ensure successful domestic or international expansion.

The Program Manager will lead multiple projects, collaborating with groups of project managers. May involve the management of an acquisition integration or large business case, interfacing with multiple project managers from different areas, with several related projects; or may manage a portfolio of complex projects for key customer accounts, with multiple PMs (including customer teams) and several enterprise projects.This individual should be capable of interacting with the business, customer and technology organizations, ensuring that the team is aligned with the strategic direction of the particular market segment. The Program Manager is responsible for leading a portfolio of efforts, while also coaching/ mentoring project managers and other project team members on tools and maintaining deliverables

The ideal candidate will demonstrate a sense of urgency, excellent facilitation skills, commitment to quality, a passion for business outcomes, and a high level of emotional intelligence and personal and team accountability for all deliverables, communications, and overall performance.

Accountabilities

  • Overall understanding of the business strategies as they apply to individual verticals and customer organizations

  • Leadership responsibility or mentoring/ coaching for a group of project managers assigned to a program

  • Consult on project management inside/outside of our organization. May include cultural awareness to ensure international relationships are established and maintained. Responsible for effective negotiation and communicate across multiple functional areas and levels; may involve external customer teams

  • Provide periodic status reports to management and provide senior level presentations on program status which may include milestone achievements, financials, progress of deliverables, risks and issues

  • Manage all phases of the project per established process. Ensure a holistic view by coordinating with and monitoring all impacted business processes across development, sales/marketing, product, professional services/implementation, support, etc.

  • Deliver assigned projects on schedule aligned with the critical needs of the business vertical or external customer

  • Expert in all aspects of the Project Management Body of Knowledge: demonstrate an ability to tailor the balance of scope, schedule, and resources against the needs of the project and overall business strategy.

  • May establish/maintain Standard Operating Procedures (SOP) / Best Practice Processes to be leveraged across domestic/international initiatives

  • Maintain ownership of and accountability for the project and/or program schedule. Construct the Work Breakdown Structure for the project/program.

  • Develop and maintain strong working relationships and strategic partnerships with key stakeholders/customers across divisions (may include external customers) to maximize program effectiveness and influence. Develop and lead cultural change efforts to integrate program elements into the broader culture.

  • Allocates resources to projects and accounts; responsible for balancing team’s workload

  • May negotiate with technology or other functional areas for project resources

  • Mentor members of the Program Management organization including other Project Managers as well as project teams on project management techniques and methodology

  • Conduct high level training (domestic/international) for project management/on-boarding as needed.

  • Manage project across a geographically and culturally diverse organization and travel as needed.

  • Identifies and makes recommendations for improvement to existing processes and procedures

  • Ability to negotiate and communicate with various functions (ie. sales, marketing, customer service, billing, royalties and testing organizations and personnel) and customer teams, if applicable

  • Maintains knowledge of industry trends and regulations

  • Travel required

Qualifications

  • Bachelor’s degree required; MBA preferred

  • 8+ years of project management experience leading large cross-functional projects

  • PMI certification preferred

  • Lean Six Sigma Black Belt certification strongly preferred

  • Enterprise Change Management certification

  • Systems development, product development, and/or project/product management that includes hands on experience in project planning, reporting, and prioritization is required -Demonstrated expertise with project software planning tools

  • Demonstrated experience to executive level audiences.

  • Excellent consultative, communication, and analytical skills

  • Successfully demonstrated leadership experience in a fast-paced environment, with frequent and substantial priority changes, challenging timelines and major resource constraints is desired

  • Ability to operate independently and innovate.

  • Excellent interpersonal skills, including the ability to work across a highly matrixed organization, interacting, influencing, negotiating effectively with all levels of leadership and peers

  • Ability to work collaboratively in a cross-cultural environment.

  • A results-oriented outlook with the ability to prioritize and deliver key initiatives.

  • The ability to lead in a rapidly changing organization.

  • The intellectual capacity that ensures credibility when dealing with business leaders.

  • A take-charge and decisive person capable of leading large scale initiatives.

  • Professionalism and strong consultative skills.

  • Ability to work effectively through others and interface persuasively with other individuals throughout the organization: a team player.

  • Travel as needed

LexisNexis Risk Solutions (www.lexisnexis.com/risk) is a leader in providing essential information that helps customers across all industries and government predict, assess and manage risk. Combining cutting-edge technology, unique data and advanced scoring analytics, we provide products and services that address evolving client needs in the risk sector while upholding the highest standards of security and privacy. LexisNexis Risk Solutions is part of RELX Group plc, a leading publisher and information provider that serves customers in more than 100 countries with more than 29,000 employees worldwide. LexisNexis Risk Solutions is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. If a qualified individual with a disability or disabled veteran needs a reasonable accommodation to use or access our online system, that individual should please contact 1.877.734.1938 or accommodations@relx.com.