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RELX Group Business Program Manager - Insurance Vertical in Alpharetta, Georgia

Business Program Manager - Insurance Vertical


Location: Alpharetta, Georgia, United States

Opportunity to leverage leadership/consulting skillset for large, impactful and visible projects for LexisNexis Risk (Insurance business.) The current position involves primarily interfacing with Fortune 100 clients. As needed, may also be engaged in internal business case projects, with significant organizational impact. Strong remote facilitation, quality of output, and consulting skills required. In addition, the qualified individual will have the opportunity to be a part of a growing BPMO team within an innovative, performance organization. Our WHY: We are innovators, passionate about challenging the status quo and improving outcomes. Join a tremendous organization and culture.

This role can be a home based role, prefer East Coast based on client locations.

Responsible for the leadership of a portfolio of complex projects for key customer accounts, with multiple PMs (including customer teams) and several enterprise projects. Drives program or projects to completion and is critical to creating an environment of rapid decision making in areas such as risk/revenue/impact. May negotiate project critical issues and decisions from the end customer. Coaching/ mentoring project managers and other project team members on tools and maintaining deliverables. Must ensure best practices and resources are leveraged across the business and/or assigned critical customers; modified to ensure successful domestic or international expansion


  • Overall understanding of the business strategies as they apply to individual verticals and customer organizations

  • Leadership responsibility or mentoring/ coaching for a group of project managers assigned to a program

  • Consult on project management inside/outside of our organization. May include cultural awareness to ensure international relationships are established and maintained. Responsible for effective negotiation and communicate across multiple functional areas and levels; may involve external customer teams

  • Provide periodic status reports to management and provide senior level presentations on program status which may include milestone achievements, financials, progress of deliverables, risks and issues

  • Manage all phases of the project per established process. Ensure a holistic view by coordinating with and monitoring all impacted business processes across development, sales/marketing, product, professional services/implementation, support, etc.

  • Deliver assigned projects on schedule aligned with the critical needs of the business vertical or external customer

  • Expert in all aspects of the Project Management Body of Knowledge: demonstrate an ability to tailor the balance of scope, schedule, and resources against the needs of the project and overall business strategy.

  • May establish/maintain Standard Operating Procedures (SOP) / Best Practice Processes to be leveraged across domestic/international initiatives.

  • Maintain ownership of and accountability for the project and/or program schedule. Construct the Work Breakdown Structure for the project/program.

  • Develop and maintain strong working relationships and strategic partnerships with key stakeholders/customers across divisions (may include external customers) to maximize program effectiveness and influence. Develop and lead cultural change efforts to integrate program elements into the broader culture.

  • Allocates resources to projects and accounts; responsible for balancing team’s workload

  • Mentor members of the Program Management organization including other Project Managers as well as project teams on project management techniques and methodology

  • Conduct high-level training (domestic/international) for project management/on-boarding as needed.

  • Manage project across a geographically and culturally diverse organization and travel as needed.

  • Identifies and makes recommendations for improvement to existing processes and procedures

  • Ability to negotiate and communicate with various functions (ie. sales, marketing, customer service, billing, and testing organizations and personnel) and customer teams

  • Maintains knowledge of industry trends and regulations.


  • Bachelor’s degree required; MBA preferred

  • 8+ years of project management experience leading large cross-functional projects

  • PMI certification preferred

  • Lean Six Sigma Black Belt certification strongly preferred

  • Enterprise Change Management certification—Prosci’s ADKAR preferred

  • Agile Certification (DAD or SAFe) preferred

  • Systems development, product development, and/or project/product management that includes hands on experience in project planning, reporting, and prioritization is required

  • Demonstrated expertise with project software planning tools

  • Demonstrated experience to executive level audiences.

  • Excellent consultative, communication, and analytical skills

  • Successfully demonstrated leadership experience in a fast-paced environment, with frequent and substantial priority changes, challenging timelines and major resource constraints is desired

  • Ability to operate independently and innovate.

  • Excellent interpersonal skills, including the ability to work across a highly matrixed organization, interacting, influencing, negotiating effectively with all levels of leadership and peers

  • Ability to work collaboratively in a cross-cultural environment.

  • A results-oriented outlook with the ability to prioritize and deliver key initiatives.

  • The ability to lead in a rapidly changing organization.

  • The intellectual capacity that ensures credibility when dealing with business leaders.

  • A take-charge and decisive person capable of leading large-scale initiatives.

  • Professionalism and strong consultative skills.

  • Ability to work effectively through others and interface persuasively with other individuals throughout the organization: a team player.

  • Travel as needed

At LexisNexis Risk Solutions, we believe in the power of data and advanced analytics for better risk management. With over 40 years of expertise, we are the trusted data analytics provider for organizations seeking actionable insights to manage risks and improve results while upholding the highest standards for security and privacy. Headquartered in metro Atlanta, LexisNexis Risk Solutions serves customers in more than 100 countries and is part of RELX Group plc, a world-leading provider of information and analytics for professional and business customers across industries. For more information, please visit www.lexisnexisrisk.com. LexisNexis Risk Solutions is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. If a qualified individual with a disability or disabled veteran needs a reasonable accommodation to use or access our online system, that individual should please contact 1.877.734.1938 or accommodations@relx.com.