RELX Group Business Analyst/Implementation Manager in Alpharetta, Georgia

Business Analyst/Implementation Manager

Category:

Location: Alpharetta, Georgia, United States

Responsible for the definition and successful implementation of new product solutions to include complex, long-term, data driven/system to system projects, domestic and international initiatives, major enhancements and customer specific solutions that drive revenue within Insurance Data Solutions. Work with business stakeholders, elicit, clarify and translate business requirements into documentation and conceptual design/workflow resulting in actionable deliverables supporting technology and quality assurance teams. Consult and collaborate with engineering development teams on the design and functionality of product solutions to deliver high quality, innovative products while leveraging existing infrastructure to reduce costs and development time frames. Create customer facing technical documentation as well as internal Product training documentation and presentations. Primary liaison between the business stakeholders and technology teams, facilitating problem resolution, change management and ultimately assuring successful product implementation.

Responsibilities

  • Facilitate the development of market and/or customer specific opportunities by defining business requirements with product stakeholders (verticals, product management and/or customers) for new product solutions, multi-product solutions and major enhancements to existing products.

  • Act as primary liaison between business stakeholders and engineering. Write business requirement documents including overall solution, data definition, process flow, vendor interface, account/product configuration, support tools, management reports, billing, taxes and consumer disclosure.

  • Lead discussions with project team to clearly articulate the results required to meet the business or customer need.

  • Consult and collaborate with engineering development teams on the design and functionality of product solutions to deliver high quality, innovative products while leveraging existing infrastructure to reduce costs and development timeframes.

  • Consult with business stakeholders, legal and compliance departments to identify data sources, and use, incorporated into product solutions and ensure proper compliance with federal and state laws and regulations, contractual obligations and corporate policy.

  • Coordinate with analytics teams to incorporate modeling / scoring solutions into product solutions.

  • Collaborate with third party data providers to define required interfaces and integrate new data sources into product solutions.

  • Oversee multiple project initiatives during the product development life cycle to deliver consistent and complete implementations.

  • Communicate with management teams on status and issues for resolution.

  • Understand business priority across multiple projects and vertical markets. Coordinate with project management office to define project schedules based on business priority. Communicate to set expectations for deliverables, delivery timeframe and performance.

  • Manage initiatives through development, quality assurance, customer test and production, including project phasing where applicable to build in complexity over time and facilitate speed to market.

  • Create technical documentation and specifications required for the use and support of the product solution by customers and internal groups.

  • Develop and conduct internal training (ie. product management, client engagement, customer support and customer accounting groups)

  • Demonstrate knowledge of infrastructure, products, solution capabilities and process related to new and implemented product solutions.

  • Take ownership of assigned projects and work collectively with assigned mentor.

  • Additional duties as assigned.

Qualifications

  • BS, BA, BBA or equivalent experience Risk Management Business/Marketing/Mgmt Information Technology desired

  • Minimum of 5+ years Product Management/Information Technology/Business Analysis required

  • Insurance experience preferred

  • Excellent verbal, written and interpersonal communication skills

  • Demonstrated ability to successfully lead teams

  • Demonstrated ability to communicate in a clear, concise manner

  • Demonstrated ability to present information appropriate to the level of the audience

  • Broad knowledge of the field with strong leadership skills

  • Demonstrated expertise with problem analysis and solving

  • Demonstrated ability to manage changing and multiple priorities

  • Excellent organizational and documentation skills with attention to detail and accuracy

  • Demonstrated ability to work and to meet deadlines in a fast paced and challenging environment

  • Ability to achieve and maintain positive rapport with diverse customers to give them high quality, responsive service

  • Ability to work independently while keeping management appropriately informed

  • General understanding of business principles and typical business practices, preferably in the insurance industry

  • Ability to adapt to new environments, adjusts to situations or demands, and function effectively in them with a minimum of confusion or loss of productivity

  • Ability to adapt to various communication methods including telephone, in-person, email, Webinars, video conferencing, including talking with company members located in foreign countries if needed

  • High pressure, multi-tasking work environment with many, fluctuating deadlines; Work is not routine each work assignment requires learning new, specific information and being creative in developing new solution

At LexisNexis Risk Solutions, we believe in the power of data and advanced analytics for better risk management. With over 40 years of expertise, we are the trusted data analytics provider for organizations seeking actionable insights to manage risks and improve results while upholding the highest standards for security and privacy. Headquartered in metro Atlanta, LexisNexis Risk Solutions serves customers in more than 100 countries and is part of RELX Group plc, a world-leading provider of information and analytics for professional and business customers across industries. For more information, please visit www.lexisnexisrisk.com.

LexisNexis Risk Solutions is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. If a qualified individual with a disability or disabled veteran needs a reasonable accommodation to use or access our online system, that individual should please contact 1.877.734.1938 or accommodations@relx.com.